Our partner in Wuxi got the order of improving the service of a Chinese supplier for a German household appliance manufacturer. The supplier is producing aluminum injection parts and had poor quality deliveries.
PROJECT PLANNING and EXECUTION
Analyze the current production process and identify possible quality risks was the first step. Based on an analysis the conditions of the molds and damage by handling were the top risks for the quality issues.
Improving the mold and machine maintenance and introduction of 5S and One-Piece-Flow principles enabled the supplier to improve the pass rate.
Increase supplier pass rate and reduce customer complaints to the supplier
5S, TPM, One-Piece-Flow, SPC and Scatter Diagram
Pass Rate increase of 12%